Contact Us

Frequently Asked Questions

Our frequently asked questions service offers answers to common questions.  If you don't find an answer, please contact our customer support and a representative will be able to assist you.

Telephone Support

Live Customer Support Representatives are available Monday - Friday from 8:00am - 5:00pm Pacific Time (16:00 - 01:00 GMT).

  • North America: 1-877-546-8220
  • Worldwide: 1-604-638-6657

Email Support

If you have any questions or comment, please fill out and submit the following form or email and a customer support representative will respond as soon as possible. Please include your Member ID or WUN Pay Hub account number in all correspondence.

If your inquiry is in regards to a specific transaction, please provide a detailed description of the transaction you were attempting.

Your Email Address:*


Home | FAQ | Legal | Contact | Login

The WakeupNow Visa® Prepaid Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. and maybe used everywhere Visa debit cards are accepted. The Bancorp Bank; Member FDIC.